Privacy Policy

NOLAR Tech Limited

Last Updated: May 2025
 

1. Who We Are

NOLAR Tech Limited ("NOLAR", "we", "us", "our") is a company registered in Ireland.

Registered Address: Unit 5, Kilmallock Business Park, Kilmallock, Co. Limerick, V35 CY89, Ireland

Contact: Email: info@myrobot.ie Phone: +353 (85) 194 2831 Website: www.myrobot.ie

NOLAR Tech Limited is the data controller responsible for your personal data collected through this website.
 

2. What This Policy Covers

This Privacy Policy explains how we collect, use, store and protect your personal data when you:

• Visit our website at www.myrobot.ie

• Submit an enquiry or contact form

• Book a demo or site assessment

• Communicate with us by email or phone

• Use our Client Portal

This policy is prepared in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Acts 1988–2018 (Ireland).
 

3. What Personal Data We Collect

We may collect the following categories of personal data:

Contact Information:

• Full name

• Business email address

• Phone number

• Company name and address

• Job title or role

Enquiry Information:

• Details of your cleaning requirements

• Facility type and size

• Messages submitted through our contact forms

Technical Data:

• IP address

• Browser type and version

• Pages visited and time spent on our website

• Referring website

• Cookie data (see Section 9)

Communication Data:

• Records of correspondence between you and NOLAR
   

4. How We Collect Your Data

We collect personal data in the following ways:

• Directly from you — when you fill in a contact form, book a demo, call us or email us

• Automatically — through cookies and analytics tools when you visit our website

• From third parties — such as business referrals or publicly available information
   

5. Why We Process Your Data (Legal Basis)

Under GDPR we must have a lawful basis for processing your personal data. We rely on the following:

Legitimate Interests (Article 6(1)(f)):

• To respond to your enquiries and provide information about our products and services

• To send follow-up communications after a demo or assessment

• To improve our website and services

Contractual Necessity (Article 6(1)(b)):

• To fulfil any contract or service agreement between you and NOLAR Tech Limited

• To manage the deployment and support of robots at your facility

Legal Obligation (Article 6(1)(c)):

• To comply with Irish and EU legal requirements including tax, accounting and regulatory obligations

Consent (Article 6(1)(a)):

• To send you marketing communications where you have opted in

• To place non-essential cookies on your device

You may withdraw consent at any time by contacting us at info@myrobot.ie
 

6. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and contact form submissions

• To arrange and conduct site assessments and robot demonstrations

• To provide deployment, training and ongoing support services

• To send you relevant information about our products and services

• To process and manage your Client Portal access

• To improve our website, products and services

• To comply with legal and regulatory obligations

• To prevent fraud and ensure website security
   

7. Who We Share Your Data With

We do not sell your personal data to third parties.

We may share your data with the following categories of third parties where necessary:

Service Providers:

• Wix.com — our website platform and hosting provider

• Email service providers — for sending communications

• Google — for analytics and mapping services

Business Partners:

• Gausium — our technology partner, where necessary for product support and deployment

Legal and Regulatory Authorities:

• Revenue Commissioners Ireland

• Data Protection Commission Ireland

• Any other authority where we are legally required to disclose information

All third parties are required to handle your data securely and in accordance with GDPR. We only share the minimum data necessary.
 

8. International Data Transfers

Some of our service providers may process your data outside of the European Economic Area (EEA). Where this occurs we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission

• Adequacy decisions made by the European Commission

For more information about the safeguards in place contact us at info@myrobot.ie
 

9. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site.

What are cookies? Cookies are small text files placed on your device when you visit a website.

Types of cookies we use:

Cookie TypePurposeDuration

EssentialRequired for the website to functionSession

AnalyticsHelp us understand website usage (Google Analytics)Up to 2 years

FunctionalRemember your preferencesUp to 1 year

MarketingTrack visits for advertising purposesUp to 2 years

Your cookie choices: When you first visit our website you will be asked to accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of our website.

You can also control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
 

10. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes for which it was collected:

Data TypeRetention Period

Enquiry and contact form data2 years from last contact

Client and contract data7 years (legal requirement)

Website analytics data26 months

Marketing dataUntil you unsubscribe or withdraw consent

Job application data12 months

After the retention period your data will be securely deleted or anonymised.
 

11. Your Rights Under GDPR

As a data subject under GDPR you have the following rights:

Right of Access (Article 15) You have the right to request a copy of the personal data we hold about you.

Right to Rectification (Article 16) You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure (Article 17) You have the right to request deletion of your personal data in certain circumstances, also known as the right to be forgotten.

Right to Restriction of Processing (Article 18) You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability (Article 20) You have the right to receive your personal data in a structured, commonly used and machine-readable format.

Right to Object (Article 21) You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis.

Right to Withdraw Consent Where we process your data based on consent you have the right to withdraw that consent at any time.

Right to Lodge a Complaint You have the right to lodge a complaint with the Data Protection Commission Ireland if you believe we have not handled your data correctly.

Data Protection Commission Ireland Website: www.dataprotection.ie Phone: +353 (0)761 104 800 Email: info@dataprotection.ie Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28

To exercise any of your rights please contact us at: Email: info@myrobot.ie Phone: +353 (85) 194 2831

We will respond to all requests within 30 days.
 

12. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These measures include:

• Secure HTTPS encryption on our website

• Access controls limiting who can access personal data

• Regular security reviews

• Secure data storage through our website platform provider Wix

However please note that no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of data transmitted to our website.
 

13. Children's Privacy

Our website and services are directed at business professionals and are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child please contact us immediately at info@myrobot.ie
 

14. Links to Other Websites

Our website may contain links to third party websites including Gausium's website at www.gausium.com. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
 

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data please contact us:

NOLAR Tech Limited Unit 5, Kilmallock Business Park, Kilmallock, Co. Limerick, V35 CY89, Ireland

Email: info@myrobot.ie Phone: +353 (85) 194 2831 Website: www.myrobot.ie
 

This Privacy Policy was prepared in accordance with GDPR (EU) 2016/679 and the Data Protection Acts 1988–2018 (Ireland).

NOLAR Tech Limited recommends seeking independent legal advice to ensure full compliance with applicable data protection legislation.